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Jason Bloomberg

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Celonis: Tracing Digital Process Footprints to Help Enterprises Increase Efficiency and Improve Agility

An Intellyx Brain Candy Brief

Most enterprise management teams have little understanding of how things actually work inside their organizations. While many enterprise organizations have gone to great lengths to model and document how they think things should work — there is often a great unknown divide between that ideal state and the inefficiencies and variances that exist in reality.

Using a technique called process mining, Celonis helps organizations ‘turn on the lights’ to see how things really work. They recognized that in today’s digitally-powered enterprise organizations, employees leave digital footprints when performing almost all activities. Based on this insight, Celonis traces those footprints and assembles them into an event log that helps organizations understand who is performing which activities, when they’re performing them and how long they are taking to complete.

As you might expect, this treasure trove of data offers organizations the ability to understand exactly how employees are executing business processes in real life and to identify inefficiencies and improvement opportunities. But when combined with known desired states (in the form of process models) and some machine learning, Celonis enables organizations to rapidly identify the most impactful opportunities and identify ways in which they can transform their business processes to drive organizational agility.

Copyright © Intellyx LLC. Intellyx publishes the Agile Digital Transformation Roadmap poster, advises companies on their digital transformation initiatives, and helps vendors communicate their agility stories. As of the time of writing, none of the organizations mentioned in this article are Intellyx customers. To be considered for a Brain Candy article, email us at pr@intellyx.com.

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More Stories By Jason Bloomberg

Jason Bloomberg is the leading expert on architecting agility for the enterprise. As president of Intellyx, Mr. Bloomberg brings his years of thought leadership in the areas of Cloud Computing, Enterprise Architecture, and Service-Oriented Architecture to a global clientele of business executives, architects, software vendors, and Cloud service providers looking to achieve technology-enabled business agility across their organizations and for their customers. His latest book, The Agile Architecture Revolution (John Wiley & Sons, 2013), sets the stage for Mr. Bloomberg’s groundbreaking Agile Architecture vision.

Mr. Bloomberg is perhaps best known for his twelve years at ZapThink, where he created and delivered the Licensed ZapThink Architect (LZA) SOA course and associated credential, certifying over 1,700 professionals worldwide. He is one of the original Managing Partners of ZapThink LLC, the leading SOA advisory and analysis firm, which was acquired by Dovel Technologies in 2011. He now runs the successor to the LZA program, the Bloomberg Agile Architecture Course, around the world.

Mr. Bloomberg is a frequent conference speaker and prolific writer. He has published over 500 articles, spoken at over 300 conferences, Webinars, and other events, and has been quoted in the press over 1,400 times as the leading expert on agile approaches to architecture in the enterprise.

Mr. Bloomberg’s previous book, Service Orient or Be Doomed! How Service Orientation Will Change Your Business (John Wiley & Sons, 2006, coauthored with Ron Schmelzer), is recognized as the leading business book on Service Orientation. He also co-authored the books XML and Web Services Unleashed (SAMS Publishing, 2002), and Web Page Scripting Techniques (Hayden Books, 1996).

Prior to ZapThink, Mr. Bloomberg built a diverse background in eBusiness technology management and industry analysis, including serving as a senior analyst in IDC’s eBusiness Advisory group, as well as holding eBusiness management positions at USWeb/CKS (later marchFIRST) and WaveBend Solutions (now Hitachi Consulting).