From the Author of The Agile Architecture Revolution

Jason Bloomberg

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Davos Highlights AI’s Massive PR Problem

As business, policy, and technology leaders gathered at the annual World Economic Forum in Davos, Switzerland this year, the rise of populism with Brexit in the UK and the election of Donald Trump in the US drove discussions about the pros and cons of globalization.

While globalization has improved the living conditions of vast swaths of this planet’s population, it has also led to shifting employment patterns, as jobs leave the US for China and other low-wage countries.

However, the Davos cognoscenti believe wage inequality is only part of the problem. Hand-in-hand with globalization is the topic of automation – seen as more of a culprit for increasing inequality than the usual scapegoat, low-cost labor.

Automation, in turn, drives the need for new skills in today’s economy, targeting traditional blue collar jobs in particular. “[Automation] particularly represents a challenge for people in our economy with low skills, particularly the older workers who don’t feel able to embrace and learn new skills and new technologies,” says Philip Hammond, the UK Chancellor of the Exchequer, according to an article in the Washington Post. “It’s living in a fool’s paradise to pretend that you can ignore this.”

Cecilia Reyes, chief risk officer of Zurich Insurance Group, echoes Hammond’s perspective. “Without proper governance and reskilling of workers, technology will eliminate jobs faster than it creates them,” Reyes says in an article for ComputerWeekly. “Governments can no longer provide historic levels of social protection, and an anti-establishment narrative has gained traction, with new political leaders blaming globalisation for society’s challenges.”

Technology leaders also realize that automation presents a challenge that business leaders must address. “It’s less about the replacement than the augmentation of the workforce,” according to Ayman Sayed, President and Chief Product Officer at CA Technologies. “We need to know to grow in a responsible fashion, so that all people can participate in the benefits of automation. We need automation as well as confident consumers to buy products.”

Read the entire article at http://www.forbes.com/sites/jasonbloomberg/2017/01/22/davos-highlights-ais-massive-pr-problem/.

Intellyx publishes the Agile Digital Transformation Roadmap poster, advises companies on their digital transformation initiatives, and helps vendors communicate their agility stories. As of the time of writing, CA Technologies is an Intellyx customer. None of the other organizations mentioned in this article are Intellyx customers. Image credit: Marcus.

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More Stories By Jason Bloomberg

Jason Bloomberg is the leading expert on architecting agility for the enterprise. As president of Intellyx, Mr. Bloomberg brings his years of thought leadership in the areas of Cloud Computing, Enterprise Architecture, and Service-Oriented Architecture to a global clientele of business executives, architects, software vendors, and Cloud service providers looking to achieve technology-enabled business agility across their organizations and for their customers. His latest book, The Agile Architecture Revolution (John Wiley & Sons, 2013), sets the stage for Mr. Bloomberg’s groundbreaking Agile Architecture vision.

Mr. Bloomberg is perhaps best known for his twelve years at ZapThink, where he created and delivered the Licensed ZapThink Architect (LZA) SOA course and associated credential, certifying over 1,700 professionals worldwide. He is one of the original Managing Partners of ZapThink LLC, the leading SOA advisory and analysis firm, which was acquired by Dovel Technologies in 2011. He now runs the successor to the LZA program, the Bloomberg Agile Architecture Course, around the world.

Mr. Bloomberg is a frequent conference speaker and prolific writer. He has published over 500 articles, spoken at over 300 conferences, Webinars, and other events, and has been quoted in the press over 1,400 times as the leading expert on agile approaches to architecture in the enterprise.

Mr. Bloomberg’s previous book, Service Orient or Be Doomed! How Service Orientation Will Change Your Business (John Wiley & Sons, 2006, coauthored with Ron Schmelzer), is recognized as the leading business book on Service Orientation. He also co-authored the books XML and Web Services Unleashed (SAMS Publishing, 2002), and Web Page Scripting Techniques (Hayden Books, 1996).

Prior to ZapThink, Mr. Bloomberg built a diverse background in eBusiness technology management and industry analysis, including serving as a senior analyst in IDC’s eBusiness Advisory group, as well as holding eBusiness management positions at USWeb/CKS (later marchFIRST) and WaveBend Solutions (now Hitachi Consulting).