Whenever the conversation in a large organization circles around to how to be
more innovative, someone always brings up a skunkworks.
According to Wikipedia, the original Skunk Works is Lockheed Martin's
Advanced Development Programs (ADP), responsible for the design of several
aircraft - an effort that continues to this day.
Over time, however, the term skunkworks has taken on a broader meaning.
Innovation thought leader Everett Rogers (the fellow who coined the term
early adopter) defined a skunkworks as "an especially enriched environment
that is intended to help a small group of individuals design a new idea by
escaping routine organizational procedures."
Rogers goes on to point out that "the research and development (R&D) workers
in a skunkworks are usually specially selected, given special resources, and
work on a crash basis to create an innovation."
For a la... (more)
In last week's Cortex newsletter, I introduced the following diagram of a
customer-centric digital architecture, where digital architecture is
shorthand for enterprise architecture that's laser focused on driving digital
Customer-Centric Digital Architecture
In the diagram above, the traditional architectural layers (represented here
as concentric bands) have been grayed out in favor of customer journeys that
cut across user interface, process, technology infrastructure, and data
concerns, instead focusing on the preferences and behavior of individual
In the digital arena, it’s impossible to avoid Dion Hinchcliffe. Perhaps
you’ve seen one of his numerous keynotes or joined one of his workshops.
Maybe you’ve read one of his books, Web 2.0 Architectures (with coauthors
James Governor and Duane Nickull) or Social Business By Design (Peter Kim,
coauthor). Or possibly you’ve spotted one of his stream of articles over
the years, for ZDNet, ebizQ, and many others.
Recently, Hinchcliffe has been leading strategy teams at a series of boutique
consulting firms – but unlike most practitioners of strategy consulting,
his background doesn... (more)
Enterprises are finally realizing that digital transformation must be
end-to-end if they want to remain competitive in today’s software-driven,
customer-focused world – but virtually every large organization has a
massive boat anchor dragging them down – slow IT.
Legacy technology woes are bad enough – but what really makes slow IT slow
are the people and the processes they follow. Nobody likes to change, yet
change is what digital transformation is all about.
Some organizations look for shortcuts. Let fast go fast and let slow go slow,
Gartner says – but that road leads to ruin,... (more)
Fresh off the Vegas-style hypefest that is the Consumer Electronics Show,
fitness wearables darling Fitbit is already in hot water. Numerous customers,
furious at the inaccuracies of Fitbit’s devices, filed a national
class-action lawsuit on January 5.
“Plaintiffs and many consumers like them have experienced—and testing
confirms—that the [Fitbit] PurePulse Trackers consistently mis-record heart
rates by a very significant margin, particularly during exercise,” the
lawsuit alleges. “Far from ‘counting every beat,’ the PurePulse
Trackers do not and cannot consistently and accurat... (more)